1. Introduction
Welcome to TXTRO! By accessing or using our audio and video transcription service, you agree to comply with these Terms & Conditions. Please read them carefully before using our platform.

2. Service Description
TXTRO provides an AI-powered transcription service that converts audio and video files into text. We aim to deliver highly accurate and fast transcriptions, but accuracy may vary based on audio quality, background noise, and speaker clarity.

3. User Accounts
You must create an account to access our services.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity under your account is your responsibility.
4. Payment & Subscription
Our services are available on a pay-as-you-go or subscription basis.
Payments are processed securely via third-party payment providers.
5. Refund Policy
You may request a refund within 24 hours of purchase, provided you have not used more than 100 minutes of transcription.
We recommend trying our free 30-minute trial before purchasing.
Refund requests must be submitted via care@txtro.com.
6. Acceptable Use
By using TXTRO, you agree NOT to:

Upload illegal, copyrighted, or harmful content.
Attempt to hack, reverse-engineer, or disrupt our platform.
Share your account with unauthorized users.
Violating these rules may result in account suspension or termination.

7. Data Privacy & Security
Your uploaded files and transcriptions are securely encrypted and stored for a maximum of 30 days before automatic deletion.
We do not sell or share your data with third parties, except as required by law.
We strive for high accuracy, but we do not guarantee 100% error-free transcriptions.
TXTRO is not liable for misinterpretations, inaccuracies, or data loss.
Our service is provided “as is” without warranties, and we are not responsible for any indirect or consequential damages.
9. Account Termination
We reserve the right to suspend or terminate your account if you:

Violate these Terms & Conditions.
Use our service for illegal or abusive purposes.
10. Changes to Terms
TXTRO may update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of the updated terms.

11. Contact Us
If you have any questions, contact us at:
📧 care@txtro.com